Claims Management

Talisa Insurance Brokers Limited is also involved in Claims Management which is the systematic process of handling and resolving insurance claims made by policyholders. It is a critical function in the insurance industry, encompassing everything from the initial claim filing to the final settlement or denial.

Our Claims management solutions ensure insurers comply with regulations and internal policies, enhancing operational adherence and reducing compliance risks. The Claims Management Services consist of advice or services in respect of claims for compensation, restitution, repayment or any other remedy for loss or damage, or in respect of some other obligation. The process covers litigation, or claims under regulation schemes or voluntary arrangements.

We ensure that insurance issues have been settled, that claims have been paid out to interested parties and that payments are correct and in accordance with company regulations.

Claims Management Process

Traditional claim processing

1

Claim submission by phone

2

Manual document processing

3

Manual/rule-based claim adjudication

4

Third-party/on-site damage evaluation

5

Rule-based fraud detection

Automated claim processing

1

Self-service claim submission

2

Intelligent Document Processing

3

ML-based adjudication

4

Computer vision damage evaluation

5

ML-based fraud detection

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We are Nigeria's Leading Risks Solutions Provider of Choice. Not only do we want to be the undisputed no 1 company, we also want to remain in that position in whichever market we are operating in.

Contact

Talisa Insurance Brokers Limited
14 Ogudu Road, Lagos

+234 (0) 803 077 3067
+234 (0) 802 312 4880


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